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Old 07-17-2010, 07:48 AM   #1
FixedOpsGuy
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Join Date: May 2010
Posts: 136
Default Parts Warranty claims (Mopar Claim)

Does anyone have any idea what the ruling on this question may be?

We are in transition from OLDCO to NEWCO so, for the last 13+ months of being without a dealer code, we have installed and repaired hundreds of Chrysler/Dodge/Jeep brand vehicles. We have won our arbitration case. So, therefore, essentially, congress has somewhat stated that we should have never been shut down in the first place. With that being said, do all repairs made on vehicles during the last 12 months qualify the customer for a legitimate Chrysler Mopar Warranty, valid nationwide? We know that the parts would be warrantied 12/12 (according to normal Mopar warranty guidelines, any part installed through an aftermarket repair facility will be covered for PARTS ONLY, no labor, for 12 months/12,000 miles)...but, what about the labor? Will the labor be warrantied?

And, if so, that would mean that it would become a 12/unlimited, parts and labor. These oldco/newco conversion dealers could make an assertive effort and present a strong case that all those repairs made in the last 13 months should now be considered "repaired in an authorized factory repair facility" and therefore, be covered nationwide at any C/J/D dealer for 12/unlimited parts and labor.

Any thoughts?
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